Tag Archives: process owner

Is There a Role for Reorganizations in Business Process Improvement?

Everyone has seen reorganizations happen and you most likely have experienced one yourself. How does it feel? Your answer probably depends on how well you fared. One aspect of BPM (business process management) is taking a process or enterprise-wide view … Continue reading

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The “Simplification” Technique in Business Process Improvement

Simplification is one of the business process improvement (BPI) techniques, and you can find a variety of ways to simplify your processes. One way is to answer, who is responsible for the business process? Is there a single person responsible? … Continue reading

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Systems Thinking and the Business Process Owner

A few posts ago I discussed the difference between a “sponsor” and “owner” in business process work, and some readers thought that I downplayed the owner’s role…so, thought I would clarify. The process owner has responsibility for the end-to-end process, … Continue reading

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