Tag Archives: management

Oh Wow, Change! Can’t Wait!

Today it seems as if everyone wants to improve business processes, right? Who doesn’t want to make their company’s business processes more effective and efficient? You want to deliver what customers want. You want to do so in the most … Continue reading

Posted in All, Change Management | Tagged , , , , , , , , | Leave a comment

Is There a Role for Reorganizations in Business Process Improvement?

Everyone has seen reorganizations happen and you most likely have experienced one yourself. How does it feel? Your answer probably depends on how well you fared. One aspect of BPM (business process management) is taking a process or enterprise-wide view … Continue reading

Posted in All, Change Management, General | Tagged , , , , , , , , | Leave a comment

The Power of Storytelling in Business Process Improvement (BPI) Work

Step 2 in my approach to BPI is to establish the foundation, or create the blueprint, for a process improvement effort. Discussing this baseline information with the project team at the start of the first meeting allows everyone to have … Continue reading

Posted in All, General | Tagged , , , , , , , | Leave a comment

Why a High-level Process Map? Avoid Silos!

I have often talked about the importance of building an overarching, big picture, or high-level process map…you pick the term…..that depicts the future vision, but based on recent questions it seems worth repeating. Many readers have asked where to start … Continue reading

Posted in All, General | Tagged , , , , , , , | Leave a comment

Business Process Improvement is the #1 Area Organizations Spend their Time

In the new 2011-2012 CedarCrestone HR System Survey business process improvement (BPI) again tops the list of where organizations are spending their time…although the survey indicates that this is even stronger this year. CedarCrestone conducted their 14th annual survey on … Continue reading

Posted in All, General | Tagged , , | Leave a comment