Monthly Archives: March 2016

Involving Other Departments in Business Process Improvement

If you work in a single department like human resource, finance, or operations you may feel restricted in a business process improvement effort to areas where your department has responsibility. You may feel this way because you have tunnel vision … Continue reading

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Is Technology the Silver Bullet in Business Process Improvement?

If you follow my blog, you know my answer to this question: Should technology drive the process or should the process drive the technology? Many companies who focus on process improvement look to technology as the silver bullet. They immediately … Continue reading

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