Monthly Archives: August 2012

When they Say “it can’t be done” in Business Process Improvement

Have you ever heard one of your colleagues say “it can’t be done?” When you attempt to change a business process and you hear this phrase, it usually stems from an existing business practice, policy, regulation, or legal requirement. But … Continue reading

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Applying “Agile” Methodology to Business Process Improvement

You read a lot about the agile methodology around IT projects and project management techniques. Why is it such a hot topic and can you apply “agile” to business process improvement? Core to the agile approach is reducing the number … Continue reading

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Planning for Challenges when Implementing Business Process Improvement

Implementing a new business process (or new technology in support of the new process), requires change and we know how much employees like change. We know that we should involve those affected by change in the improvement effort, but who … Continue reading

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