Monthly Archives: June 2012

The Impact of SaaS on Business Process Improvement

How do companies balance the influx of SaaS (Software-as-a-service) providers with the need for unique business processes? While the SaaS financial model relies on standardization, companies differentiate themselves from competitors by their business processes, among other things. So, how can … Continue reading

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What is the Relationship between Business Rules and Business Processes?

In talking with a reader last week he asked about how he should incorporate the business rules into his work and I recalled reading an exchange on one of the social networks about this same topic. In my view, business … Continue reading

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Will Employees Support Business Process Improvement?

I have written a few blog postings on getting employees involved in BPI work, but the question still remains – will employees support improvement efforts or will they sabotage them? The answer depends on the culture, the leadership, and the … Continue reading

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