Monthly Archives: May 2012

Can Business Process Improvement Help When a Company Only Wants to Reduce Costs?

Have you ever been in a situation when management is on a drive to reduce costs – they want to build the product (or deliver the service) cheaper and faster? And, they do not see business process improvement as a … Continue reading

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Can the Healthcare Industry Improve Its Business Processes?

If you work in the healthcare industry, you may witness business processes that require attention – whether it is the record keeping, system support, or scheduling timeframes. If you focus on the customer (the patient), then you will improve! What … Continue reading

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The Role of Innovation in Business Process Improvement

I was reading an article in the Harvard Business Review about innovation and it so clearly relates to BPI that I thought it was worth sharing. Innovation deals with the unknown and the authors state how difficult it is to create … Continue reading

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