Monthly Archives: June 2011

Business Process Improvement as the CORE

In my last post, I compared the importance of BPI in a company to exercises in a fitness program that strengthen your core. Here is an easy way to think of BPI as your company’s CORE: C = Continuous O … Continue reading

Posted in All, Change Management, General | Tagged , , | Leave a comment

Selling Business Process Improvement

Do you still have to sell the need for BPI? Why do you think that is the case? Everyone seems so busy working on the latest and greatest initiative that sometimes it appears that they forget about the “core” of … Continue reading

Posted in All, General | Tagged , | Leave a comment

Is it a Process or a Procedure?

A colleague asked me yesterday about their SOD (standard operating document) and wanted to know about the difference between that procedural documentation and a business process. “Aren’t they the same thing, she asked?” Of course, this question can lead to … Continue reading

Posted in All, General | Tagged , , , | Leave a comment