Monthly Archives: May 2011

The Importance of an Executive Summary in BPI Work

Once you finish a business process project, what do you do? Should you move on to the next business process or take some time to reflect on your success and share what you achieved? I recommend that you take time … Continue reading

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An Easier Way to Depict a Communication Plan

Once you improved a business process, have you ever developed a communication plan as part of your change management process? What did it look like? While I recommend including the standard components of a communication plan listed below, you may … Continue reading

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